Services
Target Solutions offers specialized technical support for IT and telecom infrastructure, networks and platforms, combining technical expertise, operational sustainment and automation and AI agent capabilities to support the continuity and evolution of your environments.
Four tracks to sustain IT and telecom infrastructure and platforms, support incident resolution and bring intelligent automation into operational evolution.
Specialized support for servers, networks, virtualization environments, Kubernetes, containers, databases and IT and telecom infrastructure components, supporting the stability, maintenance and evolution of technology environments.
Support and sustainment of Zabbix platforms, open source solutions, monitoring and observability tools, including diagnosis, updates, configuration adjustments, integrations and performance improvements.
Investigation and resolution of incidents in infrastructure, networks, applications and operational platforms, combining specialized technical knowledge with AI agents to correlate events, contextualize information and help identify causes and corrective actions, under human supervision.
Automation of procedures and operational routines with the help of AI agents, integrating existing tools and systems to reduce repetitive tasks, support supervised execution of actions and increase the efficiency of technical teams.
Technical support to handle problems, maintain environments and organize interventions, with responsibilities and service levels defined per the contract.
Access to technical expertise in infrastructure, networks, open source platforms, monitoring and observability, complementing your in-house team’s resources.
Analyses that consider the components, integrations and information available in the environment, with possible support from automation and AI tools.
Identification of improvement opportunities in procedures, configurations and operational routines based on the needs observed in support.
Specialized support connects to Target’s other capabilities, from platform deployment to automation and integration of technology environments.
Deployment, integration and evolution of the Zabbix platform, complementary to cross-cutting monitoring sustainment.
Networks, cloud and hybrid environments where servers, containers and databases are operated.
Process automation and operational practices that reduce manual workload and support continuous improvement.
Open source stacks deployed and sustained with scope defined together with operations.
Integration between platforms and systems that affect diagnostics and support procedures.
Agents connected to operational data and tools, with governance and oversight, when provided for in the contract.
Support for environments combining servers, networks, virtualization, containers, Kubernetes and databases, covering the components and procedures provided for in the contract.
Technical support for the maintenance and evolution of monitoring, observability and open source platforms, including incident analysis and planned interventions.
Use of automation and AI agents to support event investigation, operational data queries and supervised execution of procedures, per available integrations and controls.
Knowledge of networks, infrastructure, monitoring and technology platforms applied to the operational needs of IT and telecom environments.
An approach that considers infrastructure, platforms, integrations and operational processes to support diagnoses and technical interventions.
Work integrated with the customer’s teams, tools and processes, with responsibilities, channels and service levels defined per the contract.
Cross-cutting technical support for infrastructure, networks, platforms and systems, focused on sustainment, incident diagnosis and operational evolution.
Specialized services for deployment, configuration, integration and evolution of the Zabbix platform, complementary to technical support for other environments.
Support can cover servers, IT and telecom networks, virtualization environments, Kubernetes, containers, databases and other infrastructure components, depending on the technologies and responsibilities defined in the contract.
Target provides specialized Zabbix services and can support the sustainment of monitoring, observability and open source platforms, depending on the environment and contracted scope.
AI agents can help correlate events, analyze incidents in context, query operational information and execute procedures under supervision. Their use depends on available integrations, access controls and the contracted scope.
Hours, service channels, responsibilities and service levels are defined according to the environment’s needs and the conditions set out in the proposal and the support contract.
Specialized Technical Support covers different infrastructure components, platforms and systems. Zabbix Services concentrates specialized activities on the Zabbix monitoring platform, including deployment, configuration, integration and evolution of the solution.
Contact Target to present your environments, the technologies involved and your support needs. From that alignment, scope, responsibilities and service conditions are defined.
Explore support options for infrastructure, platforms and IT and telecom environments, with work aligned to the needs of your operations.
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